General Charges
Reservations:
- You can make reservations through our website, by phone, or in-person.
- A valid credit card is required at the time of booking.
- Cancellations or modifications must be made 24 hours prior to the check-in date to avoid a penalty charge of one night's stay.
Room Rates and Payment:
- Room rates are quoted in Canadian dollars and are subject to all local, provincial, federal taxes, and service charges.
- Final payments can be made by credit card or cash.
- The hotel reserves the right to pre-authorize credit cards prior to arrival.
Smoking Policy:
- All our rooms and public areas are non-smoking. Smoking is strictly prohibited.
- Guests who violate the smoking policy will be charged a non-refundable cleaning fee.
Pets:
- Pets are allowed in designated rooms only and are subject to a non-refundable per night fee with a maximum of 2 pets per room.
- Guests are required to follow all pet policies and guidelines provided by the hotel.
- Guests are liable for any damages caused by their pets during their stay.
Damages:
- Guests are liable for any damages caused to the hotel property during their stay.
- The hotel reserves the right to charge guests for any damages caused.
Safety and Security:
- Guests are required to follow all safety and security procedures and guidelines provided by the hotel.
- The hotel is not responsible for any lost or stolen items during the guest's stay.
Liability:
- The hotel is not liable for any personal injury, loss, or damage to property during the guest's stay.
Conduct:
- Guests are required to conduct themselves in a manner that does not disturb other guests or hotel staff.
- The hotel reserves the right to terminate a guest's stay without a refund if they fail to comply with the hotel's conduct policy.
Housekeeping:
- Daily housekeeping services are provided.
- Guests can choose to decline housekeeping services by placing the "Do Not Disturb" sign on their room door.