General Charges

Reservations:

  • You can make reservations through our website, by phone, or in-person.
  • A valid credit card is required at the time of booking.
  • Cancellations or modifications must be made 24 hours prior to the check-in date to avoid a penalty charge of one night's stay.

 

Room Rates and Payment:

  • Room rates are quoted in Canadian dollars and are subject to all local, provincial, federal taxes, and service charges.
  • Final payments can be made by credit card or cash.
  • The hotel reserves the right to pre-authorize credit cards prior to arrival.

 

Smoking Policy:

  • All our rooms and public areas are non-smoking. Smoking is strictly prohibited.
  • Guests who violate the smoking policy will be charged a non-refundable cleaning fee.

 

Pets:

  • Pets are allowed in designated rooms only and are subject to a non-refundable per night fee with a maximum of 2 pets per room.
  • Guests are required to follow all pet policies and guidelines provided by the hotel.
  • Guests are liable for any damages caused by their pets during their stay.

 

Damages:

  • Guests are liable for any damages caused to the hotel property during their stay.
  • The hotel reserves the right to charge guests for any damages caused.

 

Safety and Security:

  • Guests are required to follow all safety and security procedures and guidelines provided by the hotel.
  • The hotel is not responsible for any lost or stolen items during the guest's stay.

 

Liability:

  • The hotel is not liable for any personal injury, loss, or damage to property during the guest's stay.

 

Conduct:

  • Guests are required to conduct themselves in a manner that does not disturb other guests or hotel staff.
  • The hotel reserves the right to terminate a guest's stay without a refund if they fail to comply with the hotel's conduct policy.

 

Housekeeping:

  • Daily housekeeping services are provided.
  • Guests can choose to decline housekeeping services by placing the "Do Not Disturb" sign on their room door.